Receives tickets via webhook. AI classifies by priority (urgent/high/medium/low), category (technical, billing, account), sentiment, and complexity. Urgent tickets get instant Slack alerts. Everything logged with AI-suggested first responses.
How It Works
Support ticket arrives via webhook
AI classifies priority & category
Generates a suggested first response
Routes urgent tickets to Slack
Logs everything to Google Sheets
What's Included
n8n workflow JSON — ready to import
Classification prompts (customizable)
Priority routing rules
Ticket tracking spreadsheet template
Perfect For
Support teams with no ticketing system yet
Companies wanting AI-assisted triage
Teams that need urgent issue escalation
Businesses replacing expensive helpdesk tools
Pricing
No subscriptions. You only pay your own API costs (typically $5–15/month).
FAQ
Quick Setup
Get the JSON file by clicking the button above.
Open n8n → Workflows → Import from File.
Add your API credentials. Instructions in each node.
Turn on the workflow. It runs automatically.
Need help? Contact support